Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in your home products?
At PINKYS, we prioritize high-quality, sustainable materials including organic cotton, ethically sourced wood, and premium ceramics to ensure longevity and style.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How do I care for my PINKYS textiles?
Most of our linens and textiles are machine washable on a gentle cycle. We recommend using cold water and mild detergent to preserve fabric integrity.
Are your products covered by a warranty?
Yes, all PINKYS furniture and decor items come with a 1-year limited warranty against manufacturing defects.
Can I modify or cancel my order after it's placed?
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately for assistance.
Do you provide assembly services for furniture?
We provide detailed assembly guides with all items. White-glove delivery and assembly services are available in select metropolitan areas for an additional fee.